Terms of service

Overview

This website is operated by Pre-Season Pro. Throughout the site, the terms “we”, “us”, and “our” refer to Pre-Season Pro.

By visiting our website and purchasing or using our programs, training materials, or resources, you agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including visitors, customers, coaches, clubs, organisations, and athletes who access or use our products.

If you do not agree to these Terms of Service, you should not access or use this website or any Pre-Season Pro products.

Digital Products & Access

Pre-Season Pro provides digital training programs, coaching resources, and educational materials designed to support netball training and performance development.

All products are delivered digitally, including but not limited to:

PDF training programs
Coaching session plans
Training resources
Online or downloadable content

Access to digital products is granted once payment has been successfully completed.

Due to the digital nature of our products, they cannot be returned once accessed or downloaded.

Licence & Permitted Use

All Pre-Season Pro products are sold under a single-user licence.

Each purchase grants the buyer a non-transferable, non-exclusive licence to use the product within their own personal coaching or training environment.

Products may be used by:

Individual athletes
Coaches
Clubs
Schools
Teams

for the purpose of delivering training within their own environment only.

The following actions are strictly prohibited without prior written permission:

Sharing files with other coaches, clubs, or organisations
Uploading materials to shared drives or online platforms
Redistributing or reselling the content
Copying, reproducing, or publishing the material publicly
Using the material for commercial resale

All materials remain the intellectual property of Pre-Season Pro.

Unauthorised reproduction, distribution, or sharing of these materials may result in legal action.

Coaching Responsibility & Use With Athletes Under 18

Pre-Season Pro resources may be used by coaches, clubs, schools, and organisations working with athletes under the age of 18.

When delivering any training session, program, or activity involving minors, the purchasing coach, club, school, or supervising organisation acknowledges that they hold full responsibility for the duty of care, supervision, and safeguarding of those athletes.

All sessions, drills, and training activities must be delivered by a responsible adult coach or authorised supervisor and conducted in accordance with applicable child safety, safeguarding, and sporting regulations within the relevant jurisdiction.

It is the responsibility of the coach, club, or organisation to ensure that:

Appropriate adult supervision is present at all times
Sessions are conducted in a safe training environment
Athlete safety and wellbeing remain the highest priority
Training is adapted to the age, experience, maturity, and physical capacity of participants
All relevant safeguarding or youth sport regulations are followed.

Pre-Season Pro provides training guidance only and does not supervise the implementation of sessions.

Health & Physical Activity Disclaimer

Participation in sport and physical training involves inherent risks.

These programs and resources have been designed by a qualified personal trainer and strength and conditioning coach to assist you in enhancing your strength, conditioning, performance, and recovery. Individual results may vary. All exercise is performed at your own risk. Pre-Season Pro programs and resources are intended for general educational and training purposes only and should not be considered medical advice.

Before participating, each athlete (or their parent/guardian if under 18) should be able to answer NO to all of the following questions. If any answer is YES, the athlete must obtain clearance from a qualified health professional before commencing these sessions.

Physical Activity Readiness Questions (PAR-Q)

Has a doctor ever said that you have a heart condition, or recommended only medically supervised physical activity?
Do you experience chest pain, dizziness, or loss of consciousness during or after physical activity?
Do you have a bone, joint, or muscular problem that could be made worse by physical activity?
Are you currently pregnant, postpartum (within 12 months), or do you have any pregnancy-related considerations?
Do you have any other medical condition, injury, or are you taking prescription medication that may affect your ability to safely participate in physical training?
Are you aware of any other reason why you should not engage in physical activity?

These sessions assume athletes have no existing injuries, medical conditions, or contraindications that would affect safe participation.

By using any Pre-Season Pro program or resource, users acknowledge that:

Participation in physical activity carries a risk of injury
Individuals should assess their own physical condition before participating
Those with injuries, medical conditions, or health concerns should seek advice from a qualified healthcare professional before undertaking training.

Pre-Season Pro is not responsible for any injuries, health issues, or damages that may occur as a result of participating in training activities.

Participation in any training program is undertaken at the user’s own risk.

No Guarantee of Performance Outcomes

Pre-Season Pro training programs and resources are designed to support athletic development and coaching education.

However, individual results will vary depending on factors including training consistency, athlete ability, coaching delivery, effort, and external circumstances. Pre-Season Pro does not guarantee specific performance outcomes, team results, athlete selection, or competitive success from the use of its products.

Pricing & Payments

All prices are listed in the applicable currency shown at checkout. We reserve the right to modify pricing at any time without notice. Payment must be completed before access to digital products is granted.

Refund Policy

Due to the digital nature of our products, purchases are non-refundable for change of mind.

However, this policy operates in accordance with the Australian Consumer Law (Competition and Consumer Act 2010) and does not exclude any rights you may have under that legislation.

If a product is found to be faulty, not as described, or does not meet consumer guarantees under Australian Consumer Law, you may be entitled to a replacement or refund.

For more information, please refer to our Refund Policy.

Limitation of Liability

Participation in physical training carries inherent risks, including the risk of injury, illness, or death. By accessing this program, you voluntarily assume all risks associated with physical training, to the fullest extent permitted by the laws of your jurisdiction.

To the maximum extent permitted by applicable law, Pre-Season Pro, its owners, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use this program, including but not limited to personal injury, property damage, or loss of performance.

Nothing in this agreement excludes liability that cannot be excluded under the laws of your jurisdiction — including, where applicable, rights under Australian Consumer Law, the UK Consumer Rights Act 2015, EU consumer protection directives, or equivalent legislation in your country. Where such rights exist, this limitation applies only to the extent permitted by law.

This agreement is governed by the laws of Victoria, Australia. Any disputes arising from this agreement will first be subject to good-faith negotiation. If unresolved, disputes will be referred to mediation before any legal proceedings are commenced.

Where mandatory local consumer protection laws in your country of residence grant you additional rights that cannot be contractually waived, those rights are preserved and take precedence over the governing law clause to the extent required by your local law.

Changes to Terms

Pre-Season Pro reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately once posted on this page. Users are responsible for reviewing the Terms periodically.